For us, it’s personal.
We understand what you are going through. We started Agape Homecare Services to provide the best care possible, tailored to individuals and delivered with passion and dedication.
Our Mission Statement
With extensive experience caring for individuals within the home environment, we realise the importance of finding a care provider with the skills and compassion to care for your loved one. Care experience runs in our family, and our eminently experienced management team are always on hand to ensure the care you receive exceeds expectations.
We want to change the way our clients engage with the care system by always putting people first. Our mission is to give families peace of mind and the comfort of knowing they will receive the best care available every time.
Maintaining a staff of trained, compassionate, skilled carers is central to our mission. All of our carers share our core values, and we recognise and reward them for their hard work and exceptional performance. We understand that providing personal and reliable care means supporting and developing our great carers and their skills at every step of their professional journey.
We want as many people as possible to keep the choice to stay in their own homes for as long as they can. We work to ensure all families can continue to enjoy special, memorable moments together, safe in the knowledge that their loved ones are in capable and caring hands.
What We Believe
We adhere to our principles at all times. Our mission statement and aims are the foundation of everything we do at Agape Homecare Services, with our key values underpinning every act of care our staff provide. We believe qualities such as integrity, compassion, and dedication should be intertwined to deliver patient-centred care. All of our staff work within the healthcare industry, meaning that we all encompass a high level of professionalism within a healthcare setting.
Respect
By treating each and every one of our clients with dignity and sensitivity, no matter the circumstance, we maintain our service users’ independence and pride.
Reliability and Punctuality
We believe that care should be accessible to all. We work as closely as possible in adherence with the client’s schedule, to make the caring experience a warm and genuine one. Let us work around you so that life isn’t all about appointments.
Highest Quality of Care
We always provide the highest standard of care, and our ability to adapt and respond to our clients’ changing needs means this will remain the case for as long as you need us.
Kindness and Compassion
We act with kindness and compassion to provide the best quality of care at all times. Our friendly and dedicated carers will always meet you with warmth and a smile; with Agape Homecare Services, care doesn’t have to feel clinical. We aim to empower our service users, and create powerful impacts in their lives – ensuring they are living the best possible quality of life.
Embrace Cultural Differences
Agape Homecare Services welcomes all cultural differences, and we promise to be respectful regardless of your religion, ethnicity, sexual orientation, or any of the other factors which make you and your loved ones who they are. Our staff will always dress appropriately and respect our clients’ home and surroundings.
That Something Extra
We pledge to be diligent and mindful of the client’s changing health and care requirements and go that extra mile to continually improve the client’s quality of life. We work to ensure our clients are as comfortable as possible with friendly, personalised care. Our staff are trained and skilled healthcare professionals, giving our service users peace of mind.
Why choose Agape Homecare Services as your domiciliary care provider?
Agape Homecare Services specialises in providing home care to dependent adults – carefully matching carers to meet the needs of our clients. Our passion for providing exceptional home care is derived from our personal experiences.
Positive Recommendations
We are constantly growing through word of mouth and positive recommendations based on our consistently great service to our clients and carers.
Regulated Service
We are registered with the CQC (Care Quality Commission) and work closely with Social Services Departments and health professionals to ensure we offer high-quality, compliant care.
Fast Response
Our support staff are there to keep our policies procedures efficient and working well. This allows us to act quickly and efficiently on each client’s behalf, and we are often able to start work for a client within 24 – 48 hours of being asked.
Expert, attentive staff
Training is a core part of the carer induction process. We give all new carers an induction training course and every carer comes back for a yearly update. Training in specialist areas is also ongoing throughout their time with us.
Our specialist carer support team are always there for our staff to offer help, advice and a listening ear to all of our carers should they require it.
We Care for Our Carers
We know that when our carers are happy and confident in their abilities, they will do an excellent job.
Ready To Get Started?
We are ready to help. Give us a call to arrange a free Care Assessment for you or your loved one.
